AssemblyAI Enhances Conversational Intelligence with New Features
Rebeca Moen Jun 29, 2024 01:40
AssemblyAI introduces new features to enhance conversational intelligence, helping enterprises gain deeper insights from audio data.
AssemblyAI, a leader in AI-driven audio intelligence, has unveiled a series of new features designed to help enterprises extract and analyze insights from digital conversational data. This move comes as businesses increasingly turn to AI solutions to manage the vast amounts of information generated from virtual meetings, call centers, and chatbots.
Conversational Intelligence AI
Conversational Intelligence AI is rapidly gaining traction as a vital tool for navigating the flood of digital conversational data. According to AssemblyAI, their platform offers a range of capabilities to maximize the value of audio data. Key features include:
- Sentiment Analysis: This feature detects the sentiment of each spoken sentence in the transcript text, providing insights into the emotional tone of conversations.
- Topic Detection: This tool identifies different topics within the transcript using the IAB Content Taxonomy, helping users to categorize and understand the main subjects discussed.
- Auto Chapters: This feature summarizes audio data over time into chapters, making it easier for users to navigate and find specific information.
- Key Phrases: This tool identifies significant words and phrases in transcripts, extracting the most important concepts or highlights.
LeMUR Improvements
AssemblyAI has also introduced enhancements to its Large Language Model Usage Reporting (LeMUR) system. The latest update includes two new keys in the LeMUR response—input_tokens and output_tokens—which enable users to track their token usage more effectively. This addition aims to help users manage their usage and stay within their desired thresholds.
Additionally, AssemblyAI has implemented spending alerts, allowing users to set up email notifications when their balance reaches a self-determined threshold. This feature further assists users in monitoring their usage and managing costs.
New Tutorials and Resources
AssemblyAI continues to support its community with new tutorials and resources. Recent blog posts include guides on hotword detection with streaming speech-to-text, transcribing YouTube videos with Node.js, and exploring top speaker diarization libraries and APIs. These resources aim to help developers and researchers leverage AssemblyAI’s capabilities in various applications.
Moreover, AssemblyAI's YouTube channel features trending tutorials such as building an AI voice translator that can translate into 30+ languages, creating a server-to-server app that transcribes Zoom recordings, and developing a talking AI with real-time transcription using LLAMA 3 and ElevenLabs.
For more detailed information on AssemblyAI's new features and resources, visit their official blog.
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