According to ElevenLabs (@elevenlabsio), the company launched a comprehensive suite of new AI capabilities in May 2024, highlighted by their state-of-the-art turn-taking model designed for more natural voice interactions. This Conversational AI 2.0 release also includes language switching, multicharacter mode, multimodality, batch call support, and built-in Retrieval-Augmented Generation (RAG). The solution is now fully enterprise-ready, offering HIPAA compliance, EU data residency, and advanced security features. These enhancements position ElevenLabs as a leading provider of scalable voice AI for industries such as healthcare, customer support, and multilingual enterprise communications, enabling practical applications like automated voice agents and multilingual virtual assistants. (Source: https://x.com/elevenlabsio/status/1928527751956308004)

According to Andrew Ng on Twitter, after meeting with John Uberti, OpenAI’s head of realtime AI and voice AI products, both experts agree that while many AI trends are overhyped, voice AI applications are currently underhyped and present significant untapped market opportunities. Ng highlights that the application potential for voice-driven AI solutions—such as real-time customer support, automated voice assistants, and interactive enterprise tools—far exceeds current industry attention and investment, signaling a major opportunity for businesses to innovate and capture market share in the expanding AI voice technology sector (source: Andrew Ng on Twitter, June 6, 2025).