According to OpenAI (@OpenAI), ChatGPT now features a shopping research experience that leverages AI to conduct in-depth product research and provide users with interactive recommendations, helping consumers make smarter purchasing decisions. This update positions ChatGPT as a valuable tool for e-commerce businesses by streamlining product discovery and enhancing user engagement through AI-driven insights. Retailers and brands can leverage this new capability to increase conversions and improve customer satisfaction by integrating AI-powered product comparison and personalized shopping assistance into their online platforms. (Source: OpenAI, Twitter)

According to Tim Cook on Twitter, Apple’s visit to the Fritz Farm store in Lexington, Kentucky highlights the company’s ongoing commitment to leveraging AI technologies for enhanced in-store customer experience and retail operations (source: @tim_cook). Apple continues to invest in AI-powered retail tools such as personalized shopping assistants, intelligent inventory management, and real-time customer support to differentiate its brick-and-mortar presence. These initiatives not only streamline workflows for retail staff but also offer new business opportunities for AI solution providers targeting the retail tech market.