According to OpenAI (@OpenAI) and Greg Brockman (@gdb), users can now personalize ChatGPT by adjusting characteristics such as warmth, enthusiasm, and emoji usage directly within the "Personalization" settings. This update enables businesses and individual users to fine-tune AI interactions for improved customer engagement, brand alignment, and user experience. The feature opens new opportunities for companies to deploy AI assistants that reflect their unique brand voice, fostering better client relationships and increased retention (source: https://x.com/OpenAI/status/2002099459883479311).

According to ElevenLabs (@elevenlabsio), the company has introduced Chat Mode as an extension of its Conversational Agent platform, aiming to help businesses reach users through the most context-appropriate modality. This new feature enables organizations to deliver AI-powered conversations tailored to user preferences and device environments, improving engagement rates and user satisfaction. By leveraging advanced natural language processing, Chat Mode allows companies to deploy scalable, multi-modal AI solutions across customer support, sales, and digital experiences, opening new business opportunities for industries seeking personalized, real-time AI interactions (source: ElevenLabs Twitter, August 19, 2025).