According to @elevenlabsio on X, Better used ElevenLabs’ ElevenAgents to build Betsy, a voice AI loan assistant that handles eligibility checks, pricing, and rate locks over the phone, and @elevenlabsio reports that @tinmanAI automated over 1.89M mortgage calls in 2025 with 35% resolved without human escalation, a 2x improvement in lead-to-lock conversion, and 1,600 loan officer hours saved monthly. As reported by ElevenLabs, this demonstrates scalable deployment of conversational AI for mortgage operations, indicating cost-to-serve reductions, faster rate lock decisions, and improved funnel efficiency for lenders. According to the same source, the results highlight a blueprint for call center automation in financial services using voice agents and real-time pricing integrations.