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Time Details
2026-02-14
10:04
Claude Customer Feedback Synthesis: Latest 3-Step Prompt for Pattern Recognition and JTBD Analysis

According to @godofprompt on Twitter, a prompt for Claude can cluster 247 support tickets and emails into themes, quantify mentions per theme, extract the job-to-be-done, and surface workarounds to reveal unmet needs, as reported in the original tweet dated Feb 14, 2026. According to the tweet, the structured workflow is: 1) cluster feedback and name each theme with a customer quote, 2) calculate counts, jobs-to-be-done, and current workarounds per theme, and 3) identify the "screaming in the data" insight while ignoring feature requests and focusing on problems. As reported by the post, this method enables product and CX teams to perform rapid qualitative synthesis, prioritize problem statements, and uncover systematic friction patterns for roadmap impact and retention gains.

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