According to ElevenLabs (@elevenlabsio), the company launched a comprehensive suite of new AI capabilities in May 2024, highlighted by their state-of-the-art turn-taking model designed for more natural voice interactions. This Conversational AI 2.0 release also includes language switching, multicharacter mode, multimodality, batch call support, and built-in Retrieval-Augmented Generation (RAG). The solution is now fully enterprise-ready, offering HIPAA compliance, EU data residency, and advanced security features. These enhancements position ElevenLabs as a leading provider of scalable voice AI for industries such as healthcare, customer support, and multilingual enterprise communications, enabling practical applications like automated voice agents and multilingual virtual assistants. (Source: https://x.com/elevenlabsio/status/1928527751956308004)

According to ElevenLabs (@elevenlabsio), ElevenLabs Conversational AI now supports MCP (Multi-Channel Platform), enabling AI agents to instantly connect with popular business services such as Salesforce, HubSpot, and Gmail without manual tool definitions or setup friction. This update streamlines enterprise AI deployment by eliminating integration bottlenecks, significantly reducing onboarding time for businesses and empowering rapid automation of sales, marketing, and customer service workflows. This enhancement positions ElevenLabs as a competitive solution for organizations seeking efficient conversational AI integration across business-critical platforms (source: ElevenLabs official Twitter, June 16, 2025).