According to ElevenLabs, Deutsche Telekom launched the Magenta AI Call Assistant at MWC Barcelona as the first network‑integrated AI voice assistant powered by the ElevenAgents platform, embedding AI voice agents directly in telecom network infrastructure for real‑time call intelligence (according to ElevenLabs on X). As reported by Deutsche Telekom’s MWC announcement, network‑level integration enables low‑latency features like live transcription, caller intent detection, and automated workflows across any phone line, creating new B2B opportunities for contact centers, field service, and enterprise PBXs. According to industry coverage from MWC organizers MWCHub, telco‑native AI can reduce average handle time and deflect routine calls by automating verification, routing, and after‑call summaries, positioning carriers to monetize AI through per‑call analytics, premium support tiers, and API access for developers.

According to @elevenlabsio on X, Better used ElevenLabs’ ElevenAgents to build Betsy, a voice AI loan assistant that handles eligibility checks, pricing, and rate locks over the phone, and @elevenlabsio reports that @tinmanAI automated over 1.89M mortgage calls in 2025 with 35% resolved without human escalation, a 2x improvement in lead-to-lock conversion, and 1,600 loan officer hours saved monthly. As reported by ElevenLabs, this demonstrates scalable deployment of conversational AI for mortgage operations, indicating cost-to-serve reductions, faster rate lock decisions, and improved funnel efficiency for lenders. According to the same source, the results highlight a blueprint for call center automation in financial services using voice agents and real-time pricing integrations.