List of AI News about AI customer interviews
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2026-01-13 19:44 |
How ElevenLabs Agents Use AI to Scale Customer Interviews: 230+ Sessions in 24 Hours
According to ElevenLabs (@elevenlabsio), the company utilized ElevenLabs Agents to conduct over 230 customer interviews for their ElevenReader app in less than 24 hours. This approach leverages conversational AI agents to capture the depth of live interviews with the scalability of automation, addressing the limitations of both traditional surveys and manual interviews. By automating the interview process, businesses can gather nuanced, high-quality customer feedback at scale, enhancing product development and user experience without sacrificing insight. This demonstrates a practical AI application with significant business implications for customer research and market analysis (source: @elevenlabsio). |