According to God of Prompt (@godofprompt), using AI models like Gemini to scan platforms such as Reddit, Twitter, Amazon reviews, G2, and niche communities for actual customer complaints allows businesses to bypass outdated meeting-room personas and access authentic, data-driven customer pain points. This AI-driven approach groups feedback into actionable themes, providing companies with the top five real-world pains customers experience and the exact language they use to describe them. Such methods enable product teams and marketers to develop solutions and messaging that directly address these verified needs, giving organizations a competitive edge in AI-powered customer research (Source: @godofprompt on Twitter, Dec 19, 2025).