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Hong Kong Banking Complaints Surge 16% in 2025 as Account Issues Spike
HKMA reports 4,005 banking complaints in 2025, with account operation issues jumping 38%. Regulator urges banks to improve customer communication.
zen investing
Hong Kong Banks Roll Out Elderly-Friendly Guidelines Under HKMA Push
HKMA and HKAB launch new banking guidelines targeting elderly customers and those with disabilities as Hong Kong advances its silver economy initiative.