Oracle Cloud Empowers Restaurants with Advanced POS Solutions
Felix Pinkston Jun 13, 2024 03:41
Restaurants enhance operations and customer experiences with Oracle Simphony Cloud POS.
Restaurants worldwide are increasingly turning to Oracle Simphony Cloud Point-of-Sale (POS) systems to enhance their operations and provide exceptional dining experiences, according to Oracle.com. The cloud-based platform is being utilized by more than 275,000 Oracle Restaurants POS clients globally, facilitating over 24 million cross-channel transactions daily. Additionally, Oracle Payments is processing an average of $180 million in payments per month.
Enhancing Efficiency and Revenue
The Oracle Restaurants digital transaction platform has introduced new capabilities that include channel and frontline management. These enhancements provide restaurants of all sizes with the necessary scale, performance, security, and agility to serve their customers effectively, while simultaneously boosting efficiency and revenue growth.
Simon de Montfort Walker, Executive Vice President and General Manager of Oracle Restaurants, emphasized the importance of balancing exceptional guest experiences with operational efficiency and revenue growth. “Our brand shift from Oracle Food and Beverage to Oracle Restaurants underscores our continued investment and commitment to the industry on delivering a modern platform for the unique requirements of restaurant operators no matter where they’re creating and fulfilling demands for prepared food and drinks,” said Walker.
Seamlessly Integrated Technology
The latest enhancements to Oracle Restaurants are part of a seamlessly integrated technology stack designed to help operators optimize sales channels, increase customer acquisition and loyalty, and achieve operational excellence.
- Oracle Simphony Channel Management: With the rapid digitization of sales channels and the proliferation of ordering choices, the free Simphony Cloud module provides multi-channel operators with the tools, visibility, and data insights needed to optimize channels, kitchen operations, finance, and supply chain processes. This helps businesses focus on key performance indicators (KPIs) such as revenue, margin, and customer acquisition.
- Oracle Simphony Frontline Manager: Enables owners and managers to control menu items and attributes from any device, including pricing and promotion effectiveness. This web-based application can be managed at the corporate level for brand consistency while also offering property-level management flexibility.
- Oracle Checkout: Offers a comprehensive payments solution for both in-store and ecommerce channels, ensuring cost transparency, consistency, and data integrity. The plug-in integrates easily with third-party applications, such as websites and mobile apps, creating a unified solution for Oracle Payments customers. Oracle Payments is now also available to restaurants in the UK.
The Oracle Simphony Cloud POS system is playing a pivotal role in helping restaurants navigate the challenges of modern dining environments. With enhanced data intelligence and automation capabilities, restaurants can better meet the demands of their customers while improving operational efficiency.
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